How your order is packed

Privacy starts with the parcel

We know privacy matters when you order intimate-wellness products. Your Lubex product is covered in close-fitting black shrink film, then placed inside a separate, plain outer mailer or box. The outer package may vary with the size of your order.

The three layers of the experience

1. Outside: A plain courier mailer or box is the first thing you receive. Required shipping-label information may still be visible to the courier.
2. Inside: Black shrink film conceals the product carton after the outer parcel is opened.
3. When you are ready: Tear the film to reveal your selected product.

The packing images on our product page illustrate this process with a Strawberry 12-count carton. They are not photographs of a dispatched order. Your selected product, carton size, and outer mailer or box may differ.

Questions about discreet delivery?

Contact our support team before ordering if you need to check a specific packing detail. We can explain the current process for your order; no packaging can guarantee privacy after someone deliberately opens both the outer parcel and the inner film.